SHIPPING INFORMATION

 

Shipping time:  The time needed to ship merchandise will vary depending on the delivery location.  All orders are shipped out within 48 hours. Customer can expect 5-7 day delivery time unless expedited service is requested.

Shipping Methods:  Merchandise will be shipped using ground service where possible.  In addition, some items may be shipped directly from the manufacturer to customers.  Some chemicals must be shipped via ground transportation as Hazardous Materials.  If you order one of these products and need to return it, the product must be shipped by you, from a facility certified to ship hazardous materials.

Deliveries:  We must have a street address for all deliveries.  Mail and phone orders received by 2:00 pm Central Time are usually shipped next day.  Please inspect your shipment before signing for it.  If you refuse to accept a shipment, please notify us immediately.  Shipments damaged during handling must be claimed with the freight carrier.  If any cartons are missing or damaged, be sure to note this on the freight bill.  If you notice concealed damage after the driver has left, keep all packaging materials and call the freight carrier to return and inspect the damage and file a claim.  We are not responsible for damage caused by the freight carrier.

Chemical Laws:  Chemical laws are enforced by the Federal and State Governments.  Each chemical has a list of states that we cannot ship to.

 

© Copyright Texas Lake and Pond Supplies - Powered by Custom Web Design LLC